Your order should arrive within 2-5 business days from dispatch. Because all products are handmade, please allow up to 10 working days for manufacturing. Products are made to order, unless stock is available.
We cannot deliver to a PO Box and will require a physical address to fulfil the order.
Unfortunately we don't ship internationally, yet.
Returns may be initiated with 14 days of order date. The initial shipping cost will not be refunded.
We don't offer direct exchanges. Orders can be exchanged by returning for a refund, and submitting a new order.
Please contact us at hello@versestudio.co.za with your order number and reason for returning. You can return the parcel to our stand at the Neighbourgoods Market on Saturdays (09:00-14:00 at The Old Biscuit Mill, Woodstock), or alternatively you can send it via post to 368 Voortrekker Road, Maitland, Cape Town 7404.
Once we've received the parcel, we will refund to your desired account within 7 business days of the package returning.